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Privacy Policy Edumaiz

Privacy Policy

Privacy Policy

Last Updated: August 11, 2026

Maiz Consultancy FZCO ("Edumaiz", "Maiz Education Consultancy"," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.edumaiz.com), fill out our lead forms, or use our educational consultancy services in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable advertising safety standards.

1. Data Controller Details

The legal entity responsible for processing your personal data is:

  • Company Name: Maiz Consultancy FZCO
  • Registered Address: Office No. 816, The Metropolis Tower, Business Bay, Dubai, United Arab Emirates
  • Contact Email: info@edumaiz.com
  • Official Website: www.edumaiz.com
2. Information We Collect

We collect personal information that you voluntarily provide to us when inquiring about or enrolling in our overseas university counseling services.

A. Information You Provide Directly:
  • Contact Details: Full name, email address, phone/WhatsApp number.
  • Academic Background: Target degree/program, academic qualifications, and preferred study destination (e.g., UK, USA, Canada, Australia, Europe).
  • Demographic Details: Country of residence and Nationality (requested strictly to evaluate country-specific university admission criteria, entry requirements, and visa eligibility).
  • Financial & Sponsorship Details: Information regarding budget or funding sources for academic applications (where required for university or visa counseling).
B. Information Collected Automatically:

When you visit our website, our systems automatically collect standard technical data via cookies and analytical tags (e.g., Google Tag Manager, Google Analytics, Meta Pixel, Google Ads Conversion Tracking), including:

  • IP address, device type, browser type, operating system.
  • Referring URLs, page interaction metrics, and conversion actions.
3. How We Use Your Information

We process your personal data strictly for legitimate educational advisory purposes:

  1. Service Delivery: Profile assessment, overseas education counseling, university application guidance, and student visa application support.
  2. Communication: Contacting you via phone, email, or WhatsApp regarding your consultation requests and application updates.
  3. Regulatory & Admission Compliance: Verifying nationality and background details to align with target destination immigration and university entry criteria.
  4. Marketing (With Explicit Consent): Sending updates, counseling schedules, and promotional communications via Email or WhatsApp.
  5. Analytics & Performance Tracking: Measuring campaign effectiveness and website functionality.
4. Legal Basis for Processing (UAE PDPL Compliance)

Under the UAE Personal Data Protection Law, we process your personal data based on:

  • Explicit Consent: When you check the consent box on our lead forms agreeing to our Privacy Policy and Terms & Conditions.
  • Contractual Necessity: Processing required to deliver the educational counseling services requested.
  • Legal Obligation: Compliance with applicable UAE laws and statutory regulations.
5. Disclosures & Data Sharing

We do not sell, rent, or trade your personal information. We share your data only with trusted entities under strict confidentiality standards:

  1. Partner Universities & Institutions: Admissions offices at higher education institutions you explicitly choose to apply to.
  2. Authorized Service Providers: Secure cloud hosting, CRM platforms, and communication channels (e.g., WhatsApp Business API) used strictly for processing your inquiries.
  3. Analytics & Advertising Partners: Digital advertising networks (such as Google Ads) that process conversion signals to evaluate ad performance.
  4. Legal Disclaimers:
    • Independent Consultancy Notice: Maiz Consultancy FZCO is an independent education consultancy and is not affiliated with any government agency, embassy, or immigration authority.
    • Financial Services Notice: Maiz Consultancy FZCO provides guidance on university scholarships and third-party education loan applications; we do not issue direct loans or act as a licensed financial lender.
6. Cross-Border Data Transfers

Because overseas university counseling involves international institutions, your personal data (e.g., academic transcripts, applications) may be transferred to universities or application systems located outside the UAE (e.g., UK, USA, Canada, Australia, Europe). We ensure that all international transfers comply with UAE PDPL provisions and user consent.

7. Data Security and Retention
  • Security: We employ encryption protocols, secure CRM access controls, and technical safeguards to prevent unauthorized access, disclosure, or modification of your data.
  • Retention: Personal data is retained only for as long as necessary to fulfill the counseling services requested or to satisfy UAE legal and statutory record-keeping obligations.
8. Your Privacy Rights (UAE PDPL)

Under the UAE Personal Data Protection Law, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data when it is no longer required for service delivery.
  • Withdraw Consent: Withdraw your consent for data processing or marketing communications at any time.

To exercise your rights, contact us at info@edumaiz.com.

9. Contact Us

Maiz Consultancy FZCO
Office No. 816, The Metropolis Tower, Business Bay, Dubai, UAE
Email: info@edumaiz.com